Planar Digital Signage Support

Our technical support organization is staffed with experienced display industry professionals who are involved in the entire life cycle of each solution and product — from concept to retirement.

Customer Service/Technical Support

Planar and your Authorized Planar Reseller are available to support you in a number of ways. If you have a question or encounter a problem with your product, your first point-of-contact should be your Authorized Planar Reseller.

In the event you need to contact Planar directly, our support technicians are available via email or phone.

When you contact Planar support directly, please have the following information ready so that we will be able to assist you more effectively:

  • Your name
  • Your company's name
  • Product Model & Serial number
  • Detailed description of the issue/problem

Pro Services & Plans

Planar's suite of Pro Services and Plans offers solutions to managing installation, maintenance and repair events.

  • Product Service Plan:

    • Planar displays are designed to last, but should you have a problem, rest assured - you will be covered. More than an extended warranty, Planar product service plans protect your investment, minimize downtime and eliminate uncertainty.

  • Professional Services:

    • Proper set-up and ongoing maintenance can extend and enhance system life. Our installation, maintenance, repair and training services give you access to Planar's global team of experienced technicians.


Contact Support

Americas & Asia
Phone: 1-866-PLANAR1 (866-752-6271) / (503) 748-5799
Email: ts@planar.com
RMA Follow-up: ts@planar.com
Parts Orders: serviceorders@planar.com

Europe, Middle East & Africa
Phone: +33 56 37 83 810
Email: EMEAts@planar.com
RMA Follow-Up: EMEAso@planar.com
Parts Orders: CSBUorders@planar.com

Standard Warranties
Downloads

Pro Services and Plans

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Applications
Shows & Events
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